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Critical communication strategies for small businesses facing COVID-19

March 27, 2020 | Small business
Business loans, business loan, capital, working capital, business capital, CDC Small Business Finance, communication

As a business owner, you face challenges on every level. You are in a situation that you have never had to manage before. The Business Advising Team at CDC Small Business Finance (CDCSBF) wants to help. We created a “Top Tips and Resources Guide” for small business owners navigating the shock of coronavirus on their businesses – from their cash flow to communication plans. 

We update the guide regularly, so please bookmark this tool. Here we focus on one set of tips – communication strategies you can implement immediately.

We know small business owners always “need to be prepared (and) be agile,” as one of our Senior Business Advisers, Ray Hivoral, said. Stay-at-home orders due to the pandemic, though, have presented owners with an unprecedented challenge. We’re committed to helping them navigate it.

Small business owners must monitor a number of areas – employee relations, cash flow, supply chains, quality, pricing, marketing, sales and more.

The list includes communications – in house and with customers and suppliers. There are key steps that you can take to best manage communications right now. This list is designed to help you focus on key tasks that are essential to implement over the coming days and weeks: 

CUSTOMER COMMUNICATION

EMPLOYEE COMMUNICATION AND INVOLVEMENT

SUPPLY CHAIN COMMUNICATION

STAY CONNECTED AND UP TO DATE

We are closely monitoring best practices and resources to help you manage your business and will frequently share the latest information. Here are the ways to get the latest details: 

 

Click for Top Tips for Small Businesses Impacted by COVID-19

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CDC Small Business Finance offers several loan options for entrepreneurs and business owners. Contact our loan experts and they’ll work to match you with a financing plan that best suits your needs. Reach us at loaninfo@cdcloans.com or (619) 243-8667.


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